安德里亚Angiolini
验证专家 in 工程
ETL开发人员
安德里亚's been working in hospitality technology for over 20 years and has been involved in almost every aspect of it: database administration, SQL报告, 数据库开发(PL / SQL), 产品管理, 项目管理, 新产品设计, 实现, 过程自动化, 支持, 培训, 高级管理层. 安德里亚 has delivered several projects involving coordinating teams, 包括基于ota的集成, 完整的端到端解决方案, and a full customer intelligence database.
Portfolio
Experience
Availability
首选的环境
Windows, 甲骨文 SQL开发人员, Anypoint Studio
最神奇的...
...最近的成就是建筑, 编码, and implementing a robust data mart solution that powers one of the largest hospitality loyalty programs.
工作Experience
酒店技术顾问
Sapiamus有限责任公司
- Created several OTA-based integrations with major hospitality industry players for distribution and loyalty between cross-enterprise level central systems and hotel brands using 甲骨文 PL / SQL, MuleSoft, OTA规范, XML, REST api, 和JSON.
- 设计, 发达, and implemented a full customer intelligence database (along with web APIs) through the consolidation of all 可用 data sources: stay information, 预订, 网络分析, CRM分析, and financial transactions on PL / SQL.
- Oversaw the technology strategy (based on REST api, MuleSoft, 甲骨文 PL / SQL) for the 实现 of a complete redesign of a major loyalty program in the hospitality industry.
系统主管
全球酒店联盟
- 定义, 记录, and directed the 实现 of the technology strategy for the Alliance, securing the 支持 of C-Level executives of all participating brands.
- 管理, 定制的, and evolved a complex 3-tier (hotel/brand/alliance) customer information system and distribution platform that 支持s a global loyalty program and the Alliance's website and mobile app.
- 设计, 编码, and implemented the full end-to-end solution for a member data mart and loyalty enterprise-level data warehouse. Exposed aggregated data with web APIs for cross-enterprise consumption.
- Automated data quality processes (member profile merges, ETL data error management) using a purpose-built rule-based engine.
- Implemented the full migration of a BI system to the cloud (OCI) and established data flows with different cloud environments (Azure, MuleSoft Anypoint, 和甲骨文 热情好客).
董事,歌剧酒店套房,EMEA
Micros系统公司.
- Expanded and reorganized the team to remove single dependencies.
- Actively participated in the creation and launch of a new business intelligence module based on 甲骨文 PL / SQL and 甲骨文 BI (OBIEE).
- Created tools for the automated monitoring of GDS logs, 甲骨文性能日志, and team performance on 支持 cases using 甲骨文 PL / SQL and 甲骨文 forms on an 甲骨文 database.
支持经理
GP Dati SpA
- Increased customer satisfaction through extensive 培训, 质量监控, and direct liaison with the development team.
- Built a knowledge management repository with a database of solutions and troubleshooting templates.
- 设计, 发达 (using 甲骨文 PL / SQL and 甲骨文 Forms), and implemented the automation of ticket processing through an integration between 支持 and phone systems.
- Alternated between emote 支持 and on-site 实现 projects to facilitate customer relationships and build field experience for the team members.
Experience
ARI集成
The integration includes the exchange of 预订, rates, restrictions, and inventory.
忠诚的集成
客户数据集市
认证
MuleSoft Certified Developer - Level 1 (Mule 4)
MuleSoft
甲骨文认证专家
甲骨文
Skills
库/ api
REST api
工具
Anypoint Studio, 甲骨文 Business Intelligence Enterprise Edition 11g (OBIEE)
平台
甲骨文, Windows服务器, MuleSoft, Windows
语言
SQL, XML,雪花,Excel VBA
存储
PL / SQL, 甲骨文歌剧, 甲骨文 PL / SQL, 数据库, RDBMS, 甲骨文RDBMS, JSON, 数据库管理(DBA), 甲骨文 SQL开发人员, 甲骨文 SQL
范例
商业智能(BI), 管理, 甲骨文 Database Architecture, ETL
其他
热情好客, PL / SQL调优, 肥皂, 产品管理, 数据建模, 数据仓库, 工程数据, 集成, 项目管理系统(PMS), 应用程序支持, 客户服务, CRM api, 数据仓库设计
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